Privacy Policy

Lincoln Roof Cleaning, a trading name of Lincs Window Cleaning Ltd, is committed to protecting and respecting your privacy. This policy outlines how we handle your personal data in compliance with the latest privacy and GDPR guidelines in the UK.

Who We Are

Our website address is: https://lincolnroofcleaning.co.uk. We are registered as Lincs Window Cleaning Ltd, Company number 12564316.

What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

Contact Forms

Entries via contact forms are subscribed to our mailing list. You may receive marketing updates and promotional information from time to time.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience and last for one year.

We also set temporary cookies to determine if your browser accepts cookies, which are discarded when you close your browser.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as if the visitor has visited the other website.

Analytics

We use Google Analytics to analyze visitors to our website.

Who We Share Your Data With

We use third-party services like GoCardless for direct debit payments, Squeegee app for booking and reminders, and Mailchimp for newsletters. We do not share your data with any other third parties.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we store personal information in their user profile, which they can see, edit, or delete at any time.

Your Rights Over Your Data

If you have an account or have left comments, you can request to receive an exported file of your personal data. You can also request that we erase any personal data we hold about you, except data we are obliged to keep for administrative, legal, or security purposes.

How We Protect Your Data

We take appropriate technical and organisational measures to keep your data secure. Our online payment systems are PCI DSS compliant. While we strive to protect your personal data, we cannot guarantee its security during transmission over the Internet.

Data Breach Procedures

We use SSL/HTTPS throughout our site to encrypt user communications. Databases are sanitized before deployment to development or testing environments.

Third-Party Data

We use third-party services such as Squeegee app, WordPress, and social media platforms for communication with customers.

Contact Information

If you have any questions or concerns about this privacy policy, please contact us at:

Email: hello@lincolnroofcleaning.co.uk